職業(yè)經(jīng)理人的8項修煉其它上課時間:
培訓(xùn)對象:
* 企業(yè)中、高層管理人員* 職能部門經(jīng)理* 主管與相關(guān)人員
培訓(xùn)內(nèi)容:
培訓(xùn)受眾:
* 企業(yè)中、高層管理人員
* 職能部門經(jīng)理
* 主管與相關(guān)人員 課程收益:
管理者的對象是“人”,那么管理的核心就是“人”。
基于這一認(rèn)識,本課程強調(diào)以“人”為本,幫助您系統(tǒng)而全面地認(rèn)識、應(yīng)對管理中關(guān)于“人”的各項挑戰(zhàn)。同時“八項修煉”更加強調(diào)經(jīng)理人的成長是個循序漸進的、自我完善的過程,
本課程將充分激發(fā)您自身的領(lǐng)導(dǎo)意識與潛能,從思維模式到方法技能獲得全方位提升。 課程大綱:
基本概念:八項修煉的課程綜述
* 經(jīng)理人面臨的時代挑戰(zhàn)
* 理解職場“人”的需求發(fā)展
* 管理“物”還是“人”
* 認(rèn)知八項修煉的循環(huán)系統(tǒng)
1.正向積極——個人心態(tài)的修煉
* 積極與消極的本質(zhì)差異
* 價值觀的自我完善
* 提升個人的“影響力”
* 承擔(dān)責(zé)任的勇氣
* 自信來自自律
2.目標(biāo)導(dǎo)向——個人領(lǐng)導(dǎo)的修煉
* 篤定生活與工作的重心
* 愿景與目標(biāo)的威力
* “結(jié)果心態(tài)”替代“任務(wù)心態(tài)”
* 目標(biāo)實現(xiàn)依賴“人人負(fù)責(zé)的結(jié)果”
* 領(lǐng)導(dǎo)是過程,而非職務(wù)
3.要事思維,效能管理——自律習(xí)慣的修煉
* 要事思維,知非即舍
* 認(rèn)識阻礙效能的陷阱
* 建立第二象限時間管理系統(tǒng)
* 平衡工作與生活
* 掌握相應(yīng)的時間管理工具
4.雙贏思維,互信互惠——人際關(guān)系的修煉
* 認(rèn)識人際交往的思維習(xí)慣
* 雙贏品格的特征
* 溝通風(fēng)格測評
* 雙贏關(guān)系的推進流程
* 雙贏是成熟、有效人際交往的準(zhǔn)則
5.同理之心,知人解己——溝通技巧的修煉
* 溝通的總印象原理
* 溝通的致命假設(shè)
* 非語言暗示的力量
* 溝通分歧的三角模型理論
* 同理心溝通的原則與實踐
6.團隊管理,協(xié)作共贏—— 團隊創(chuàng)意的修煉
* 不同部門的立場與利益
* 跨部門溝通的障礙
* 診斷分歧的實質(zhì)
* 三大原則解決跨部門的異議
* 尋求和創(chuàng)造環(huán)境中的支持資源
7.自我完善,循序漸進—— 持續(xù)學(xué)習(xí)的修煉
* 職業(yè)生涯成長的需求
* 自我修煉,逐日更新
8.激勵他人,釋放潛能—— 教練角色的修煉
* 肯定他人的價值與潛能
* 勇于建立“互補”的團隊
* 面談的三個層次
* 成功在系統(tǒng)
Introduction: eight practices overview
* Challenges that managers face nowadays
* Understand the need for development of “people”
* Manage “things “or “people”
* Cognitive circulatory system of eight practice
1. Proactiveness - personal attitude
* The essential differences between positiveness and negativeness
* Self-improvement of values
* Enhance personal circle of influence
* The courage to take responsibility
* Confidence comes from self-discipline
2. Goal-oriented - personal leadership practice
* Assured the focus of life and work
* The power of vision and goals
* Replace the task mentality with the result mentality
* Target fulfillment relies on “everyone is responsible for the results ”
* Leadership is a process, rather than the title
3. Put first things first, performance management - self-discipline practice
* Put first things first, give up unimportant things
* Detect traps that hinder efficiency
* Create a time management system of second quadrant
* Work-life balance
* Master time management tools
4. Win-win thinking, mutual trust and reciprocity - interpersonal practice
* Recognize interpersonal thinking habits
* The characteristics of win-win
* Communication style assessment
* Progression of win-win relationship processes
* Win-win is norms of a mature and effective interpersonal relations
5. Empathy, appreciation - practicing communication skills
* The general impression principle in communication
* Fatal assumption in communication
* The power of non-verbal cues
* Triangular model theory of communication differences
* The principles and practices of empathy in communication
6. Team management, collaboration to win-win - the team creation practice
* Positions and interests of different sectors
* Cross-functional communication barriers
* Diagnose real differences
* Three principles to solve cross-functional disagreements
* Seek and create supportive resources in an environment
7. Progressive self-improvement - continuous learning practice
* Demand for career growth
* Self-discipline, daily updates
8. Inspire others to release their potential - coaching roles practice
* Affirm the value and potential of others
* The courage to establish a “complementary” team
* Three-level interview
* Success by system