高管必備教練技術(shù)其它上課時(shí)間:
培訓(xùn)對(duì)象:
* 各個(gè)職能領(lǐng)域的高級(jí)管理者
培訓(xùn)內(nèi)容:
作為高層管理者,下屬中大多為一些已經(jīng)擔(dān)當(dāng)中基層管理崗位的員工。因此,高管職能中非常重要的一項(xiàng)是發(fā)展下屬,培養(yǎng)出更多業(yè)績(jī)優(yōu)秀的員工,以及將來(lái)在企業(yè)內(nèi)部承擔(dān)更高層管理崗位的人才。教練技術(shù)是國(guó)際上通行的培養(yǎng)人才的重要方式。
本課程旨在幫助高層管理者建立教練意識(shí),學(xué)習(xí)教練技術(shù)的理念,方式和工具,從而在實(shí)際工作中更好地?fù)?dān)任教練的角色,為下屬提供更為專(zhuān)業(yè)的教練式輔導(dǎo),消除被教練者的障礙,發(fā)掘其潛能,從而使被教練者達(dá)成發(fā)展目標(biāo)。1.明確教練的目的和方式
* 教練技術(shù)的起源和發(fā)展
* 高層管理者擔(dān)任教練的必要性
* 教練的時(shí)機(jī)和對(duì)象
* 教練技術(shù)所采取的方式
- 授人以漁,而非授人以魚(yú)
- 啟發(fā)思維,消除障礙,激發(fā)潛能
* 教練技術(shù)所能達(dá)到的目的
- 提升被教練者的業(yè)績(jī)表現(xiàn)
- 逐步挖掘被教練者的潛能
2. 教練的完整過(guò)程
* 明確被教練者的發(fā)展目標(biāo)及業(yè)績(jī)表現(xiàn)
* 制定教練的計(jì)劃,過(guò)程及方式
* 學(xué)習(xí)教練模型
- 業(yè)績(jī)結(jié)果 = 潛力 – 障礙
* 評(píng)估被教練者的潛能
* 消除被教練者的障礙,獲取突破性的業(yè)績(jī)
3. 教練式輔導(dǎo)的過(guò)程和技巧
* 教練式輔導(dǎo)與其他輔導(dǎo)方式的差異
* 輔導(dǎo)沒(méi)有達(dá)到預(yù)期目的的原因
* 教練式輔導(dǎo)的工具
- GROW 模型
* 輔導(dǎo)技能的自我評(píng)估
* 輔導(dǎo)之后的改進(jìn)行動(dòng)
4. 教練式輔導(dǎo)的技巧
* 建立互信關(guān)系
* 積極聆聽(tīng)
* 有效提問(wèn)及反饋
* 讓被教練者具有自我意識(shí)
1. Clarifying objectives and methodology of coaching
* Origin and development of coaching
* Coaching is senior manager’s key role
* Objects and opportunity to conduct coaching
* Methodology of coaching
- Teaching him fishing instead of giving him a fish
- Inspiring coachee, removing obstacles and motivating potential
* The expected output of coaching
- Improving coachee’s performance
- Exploring coachee’s potential
2. The complete procedure of coaching
* Clarifying coachee’s development goal and current performance level
* Establishing coaching plan and process
* Learning coaching model
- Performance = Potential - Interference
* Evaluating coachee’s potential
* Eliminating obstacles and acquiring breakthrough
3. Coaching conversation process and skills
* The differences between different coaching types
* Reasons why coaching failed
* Coaching conversation framework
- GROW model
* Self-assessment of coaching skills
* Actions after coaching
4. Improving coaching skills
* Building mutual trust relationship
* Listening actively
* Effective questioning and feedback
* Create coachees’ self-awareness