很多管理者都意識(shí)到，團(tuán)隊(duì)精神是當(dāng)今企業(yè)精神的重要組成部分，是不斷增強(qiáng)企業(yè)凝聚力、競(jìng)爭(zhēng)力的精神力量，每個(gè)組織都鼓勵(lì)員工參與組織活動(dòng)。高效的
本課程旨在幫助管理人員，深入了解自身與他人，把握為人與管理的異同，促進(jìn)工作關(guān)系的融洽、部門之間的協(xié)調(diào)。1.團(tuán)隊(duì)是如何定義的
* 團(tuán)隊(duì)的優(yōu)勢(shì)
* 組建團(tuán)隊(duì)的過程
* 小組和團(tuán)隊(duì)的區(qū)別
* 團(tuán)隊(duì)的目標(biāo)
* 優(yōu)秀團(tuán)隊(duì)與差勁團(tuán)隊(duì)的區(qū)別
2.如何組建你的團(tuán)隊(duì)
* 團(tuán)隊(duì)規(guī)模
* 團(tuán)隊(duì)的人員結(jié)構(gòu)
* 團(tuán)隊(duì)為我?guī)硎裁?br />
3.如何領(lǐng)導(dǎo)及幫助團(tuán)隊(duì)成長(zhǎng)
* 天生的領(lǐng)導(dǎo)者
* 領(lǐng)導(dǎo)者的品質(zhì)
* 何謂成長(zhǎng)
* 如何扮演好協(xié)調(diào)員的角色
* 幫助團(tuán)隊(duì)成長(zhǎng)的過程
* 團(tuán)隊(duì)領(lǐng)導(dǎo)的挑戰(zhàn)是什么
4.領(lǐng)導(dǎo)技巧
* 外交異議
* 促進(jìn)團(tuán)隊(duì)達(dá)成共識(shí)
5.高效的團(tuán)隊(duì)會(huì)議
* 會(huì)議的構(gòu)成
* 會(huì)議的類型
* 進(jìn)行會(huì)議的必備條件和規(guī)則
* 團(tuán)隊(duì)的后勤管理
* 計(jì)劃進(jìn)度表
* 傾聽的技巧
6.如何解決團(tuán)隊(duì)面臨的問題
* 什么是科學(xué)的解決方法
* 解決問題的技巧
7.學(xué)會(huì)認(rèn)可與贊賞
* 明確團(tuán)隊(duì)的目標(biāo)和價(jià)值
* 何謂贊賞
* 如何巧妙地使用贊賞
* 贊賞的多種形式
* 創(chuàng)新
* 如何避免適得其反的贊賞
8.如何保證團(tuán)隊(duì)的成功
* 戰(zhàn)略問題
* 培訓(xùn)的癥結(jié)
* 團(tuán)隊(duì)建設(shè)中遇到的問題
* 導(dǎo)致團(tuán)隊(duì)失敗的征兆
1. All about teams
* Benefits
* Team building process
* Groups vs. teams
* Team goals
* Good vs. poor teams
2. Organizing employee teams
* Team size
* Team organization
* What’s in it for me
3. Team leadership and facilitation
* Natural leaders
* Leadership qualities
* Facilitation
* Role of the facilitator
* Facilitation process
* Challenges
4. Leadership skills
* Diplomatic disagreement
* Developing team consensus
5. Effective team meetings
* Meeting components
* Types of meetings
* Requirements and rules
* Logistics
* Arrangement checklist
* Listening skills
6. Problem-solving
* The scientific approach
* Problem-solving techniques
7. Recognition
* Objectives and values
* Characteristics of recognition systems
* Using recognition
* Various styles of recognition
* Innovations
* Lessons learned about recognition
8. Insuring team success
* Strategic problems
* Training ills
* Problems in team building
* Symptoms of team failure
* 企業(yè)中、高層管理人員