培訓(xùn)內(nèi)容:
培訓(xùn)受眾:
* 希望培養(yǎng)員工積極心態(tài)和責(zé)任意識(shí)、并掌握自我完善的技能、努力實(shí)現(xiàn)自主管理的企業(yè)中的基層員工和基層主管。
課程收益:
本課程通過互動(dòng)式的教學(xué)，使參加者在實(shí)際演練中獲得如下收益：
*改變普通員工“任務(wù)即結(jié)果”的錯(cuò)誤認(rèn)知，培養(yǎng)積極主動(dòng)的心態(tài)
*增強(qiáng)員工責(zé)任意識(shí)，推動(dòng)在組織中建立“負(fù)責(zé)任”的團(tuán)隊(duì)文化
*掌握實(shí)踐“結(jié)果導(dǎo)向”的技能
*共享“人人負(fù)責(zé)”的協(xié)作引發(fā)的蝴蝶效應(yīng)
課程大綱：
1. 認(rèn)識(shí)“任務(wù)”與“結(jié)果”的差異
* 完成任務(wù)≠結(jié)果
* 員工的底線——提供結(jié)果
* “任務(wù)”即程序，“結(jié)果”即目標(biāo)
* 結(jié)果心態(tài)的三要素
* 結(jié)果由自己掌握
* 自我驅(qū)動(dòng)的核心力
2. 提供結(jié)果，承當(dāng)責(zé)任
* 團(tuán)隊(duì)的結(jié)果來自“人人負(fù)責(zé)”
* 凝聚力來自共同責(zé)任
* 責(zé)任匯報(bào)與自我跟進(jìn)
* 鎖定目標(biāo)，結(jié)果循序推進(jìn)
* 積極心態(tài)，永不放棄
3. 自我完善，行動(dòng)才能出結(jié)果
* 擺脫逃避責(zé)任的借口
* 學(xué)會(huì)從挫折中成長
* 善意的溝通與反饋技巧
* 自我激勵(lì)的方法
* 人人協(xié)作的蝴蝶效應(yīng)
* 行動(dòng)指南守則
1. Recognize the differences between "task" and "result"
* Completing the task does not equal to bringing results
* Employee’s bottom line - to deliver results
* "Task" is about procedures, "result" is about the target
* The three elements of results mentality
* Results are in our own hands
* The core of self-driven strength
2. Provide results and assume responsibility
* Team results are from "everyone is responsible" culture
* Synergy is from shared responsibility
* Responsibility reporting and follow-up
* Lock objectives and moving progressively
* Positive attitude, never give up
3. Action will reach results via self-improvement
* No excuse
* Learn from setbacks
* Well-intentioned communication and feedback skills
* The method of self-motivation
* Butterfly effect in collaboration
* Action guide